Customer satisfaction dashboard

Sarah Williams 6 minutes ago 1 comments

Trends for CSAT scores by agent, department and week, with export to CSV.

Discussions (1)

Joedoe

6 minutes ago

In progress. The first version covers the last 90 days.

IMPROVEMENT-6

Bulk edit tickets

8 votes

IMPROVEMENT-5

Slack notifications per department

7 votes

FEATURE-1

Dark mode for the customer portal

6 votes

FEATURE-3

Merge duplicate customer accounts

6 votes

TASK-8

Faster ticket search

6 votes