Logo
Offline
Demo mode — data resets periodically; email, integrations and system changes are disabled.
Staging install. This copy of Ticaga is for testing or failover, not for serving customers. Usage counts are reported to the licence server.
Published

Emails from support aren't arriving

Joedoe Joedoe Recently updated 1 min read 627 views

<p>If you're not receiving our replies:</p> <ul> <li>Check your spam or junk folder, and mark our messages as <em>Not spam</em>.</li> <li>Add our support address to your contacts or safe-senders list.</li> <li>Make sure the email address in <strong>Settings → Profile</strong> is correct.</li> </ul> <p>Every reply also appears on the ticket itself, so you won't miss anything while you sort it out.</p>

Share this article

Share via social networks

Joedoe

Author

Joedoe

Feedback loop

Was this article helpful?

Community score 89% positive

16 out of 18 readers found this useful.

Article snapshot

Category
Troubleshooting
Status
Published
Reading time
1 min
Total feedback
18

Related reading

Browse all